FAQS

What are Escape Rooms?


Roomsmiths escape rooms (or exit games, locked in games...) are a live experience designed for 3-8 player groups. Based on popular virtual games, escape rooms are a great live activity for everyone with no special skills required, just your brain power! Work as a team to find clues, solve puzzles and decipher codes whilst time slowly runs out. Will you beat the Roomsmiths within an hour?




How Many Games Do You Have?


We currently have The Naked Eye available to play - the success rate for this game is 45% so it's a good challenge to sink your teeth into! Our second game will be availble to play in 2020 and will be similarly torturous!




Who Can Play?


Everyone! Our escape rooms are designed for 3-8 player groups, with no special skill set required, just logic alone will help you escape. All players under the age of 16 must have adult supervision. We have had couples play The Naked Eye and succeed (it is quite a challenging game and not for the faint of heart...) so if you do wish to come as a pair, just call to book! You have been warned!




I'm Claustrophobic!


Our game is quite spacious for the amount of players suitable for the game, however if you request prior to your game starting that the entry door is left unlocked we will be happy to do so for you. We do find most people with claustrophobia/anxiety do very well and soon forget they are locked in and get stuck into the puzzles and game!




Where Are You?!


Look up! We are located in Millbay, Plymouth and just above Bathwick Tyres on the first floor. Use the main entrance to Bathwick tyres and go up the stairs. Click here to find us on Google Maps!




Where Can I Park?


There's a few free spaces for our customers on the right hand side of the Bathwick Tyres forecourt itself, just by the grass bank.




Corporate Team Building


Please contact us for organizing a corporate team building event so we can make special arrangements to suit your needs.




Cancellations + Rescheduling


Roomsmiths Escape Rooms are a live event game and once a booking is confirmed no cancellations can be made and no refunds given. We will do our best to reschedule your booking for you if you contact us with at least 24 hours notice, subject to availability.




How Do I Book?


You can book via our website or by calling 07884063331. We accept payments over the phone and through PayPal either with a PayPal account or a debit/credit card.




I've Been Given A Gift Voucher! Now What?


What an excellent friend you have! Our gift vouchers are valid a year from purchase, they make pretty awesome presents and you can always bring additional players outside of their vouchers value - they can simply pay for the extra players on the day! Our vouchers come with a cool notecard and some stickers too, we'll mail it out to you for free or alternatively click "collection" on checkout and you can swing by and collect your voucher on weekends. Give us a call to book your gift voucher game as there is no online option for this at present.





1st Floor

30-34 George Place

Millbay, Plymouth

PL1 3NY

07884063331

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